As we are in our launch phase, all orders are currently made-to-ship and will be dispatched within 25–30 days from the date of purchase.
Once dispatched, delivery within India typically takes 5–10 business days, depending on your location.
You’ll receive an email and/or SMS with a tracking link once your order is shipped. You can follow the link to view your parcel’s real-time status.
We currently ship across India, and international delivery will be introduced soon. Stay tuned for updates by subscribing to our newsletter or following us on Instagram.
Yes, we accept returns and exchanges within 7 days of delivery for unused, unwashed items with original tags and packaging intact.
You can easily request a return or exchange by clicking the ‘Return / Exchange’ button under the respective order in your Elyssé Luxe account.
Refunds are processed within 7–10 business days after the returned product passes our quality check. You’ll be notified once your refund or exchange is confirmed.
You can cancel your order within 24 hours of placement, provided it hasn’t entered production.
To cancel, please email us at support@elysseluxe.com with your order number.
We sincerely apologize if that happens. Please raise a return/exchange request through your account or email us at care@elysseluxe.com within 48 hours of receiving the item, along with product photos. We’ll ensure a quick resolution.
Our collections are designed to celebrate every stage of life — from kidswear to maternity and women’s clothing — and are available in a wide range of sizes.
Please refer to our Size & Fit Guide for detailed measurements before placing your order.
Yes 🌿 Our designs are inspired by earthy tones and natural textures, and we strive to make conscious choices in our fabrics, packaging, and production processes to minimize waste and promote slow, sustainable fashion.
We’re always happy to help. You can reach our support team at:
📩 Email: care@elysseluxe.com
⏰ Monday – Saturday, 10:00 AM – 6:00 PM (IST)
